Terms and Conditions


PURPOSE

These conditions are aimed to define the General Sales Conditions between Augustos Vinhos, Lda. and the User, from the time of order placement of the several services provided by Augustos Vinhos, Lda., such as payment methods and the terms of delivery of orders. These conditions are designed to regulate the entire purchasing process and ensure the follow-up of these transactions between the contracting parties.



ORDERS

In order to complete you order successfully, some personal data, such as the e-mail address, name, address, tax identification number, telephone, etc., will be requested. The user must fill in all required fields for this purpose. When carrying out an online purchase, the User expresses his full and complete acceptance of the general sales conditions, prices and product descriptions covered by this transaction. These general sales conditions are the only ones applicable between the two parties. In the event of product unavailability, Augustos Vinhos, Lda. undertakes to inform the User.



PAYMENT

Upon completion, the order will be processed and invoiced in our premises.

The payment methods of the orders carried out via website may take place as follows:

- Bank Transfer + Transfer costs

- Credit Card + Transfer costs

- PayPal + Transfer costs 



APPLICABLE LAW

In absence of a resolution by agreement of the involved parties, any dispute arising from the above mentioned General Sales Conditions shall be submitted to the competent Portuguese court.



PRIVACY POLICY

Augustos Vinhos, Lda. undertakes to protect your privacy and make your shopping experience as pleasant as possible. This statement applies only to the website of Augustos Vinhos, Lda., regulating the collection and processing of personal data of our customers. When browsing on the www.quintadoscorvos.pt, you are accepting the practices described in this statement.



COLLECTION OF PERSONAL DATA

The data are collected for two reasons: processing the order and providing a better service. Personal data collected by Augustos Vinhos, Lda.: Email, Name, Address, Telephone Contact, Country and/or City, Data of Birth and Tax Identification Number. Please note that when disclosing personal data in Augustos Vinhos Lda.’s public media, such as Facebook, Twitter and Instagram, this information may be seen by third parties. Augustos Vinhos, Lda. does not read any personal communication published in the web pages of their own customers.



USE OF PERSONAL DATA

Augustos Vinhos, Lda. collects and uses your personal data to run the website www.quintadoscorvos.pt and to provide you with services you have requested. Your personal details are also used to inform you of new products and/or services available on our website and our affiliates. You can still be contacted in the context of questionnaires and surveys to find out your opinion about services or about potential new services that we may offer. Augustos Vinhos, Lda. does not sell or make available their customer’s data to third parties. You may, however, be contacted on behalf of business partners on some offers that may be of interest to you. 

In these cases, personal data that identify you (name, email, address and phone number) will not be transferred to third parties but shared with partners that will help us to develop statistical analysis (via e-mail or letter), customer service or deliveries/collections. All these intermediate partners are prohibited from using your data for purposes other than those listed above and are required to maintain the confidentiality of data. Augustos Vinhos, Lda. does not use or disclose personal information without your explicit consent. Augustos Vinhos, Lda. keeps track of the pages our customers visit within www.quintadoscorvos.pt to determine which services/products are the most requested. The data collected are used to provide targeted services to customers who show interest in certain areas of our website/product.

Augustos Vinhos, Lda. will only provide your information without your consent if required by law or in good-faith belief that such action is necessary:

(a) According to some edicts of the law or legal notice about Augustos Vinhos, Lda or the website;

(b) Protect and defend the rights and property of Augustos Vinhos, Lda.;

(c) Act on special circumstances to protect the users of www.quintadoscorvos.pt or the general public.



SECURITY OF PERSONAL DATA

Augustos Vinhos, Lda. stores the personal information you provide on servers that are in a secure environment, protected from unauthorized access, use or disclosure. 



RECOMMENDED BROWSERS TO VIEW THE WEB PAGE CORRECTLY

The website www.quintadoscorvos.pt is optimized for visualization with Google Chrome 44 or above, Safari 8 or above, Mozzila Firefox 43 or above, Microsoft Internet Explorer 11 or above, Microsoft Edge 12 or above.



AMENDS TO THE DOCUMENT

Augustos Vinhos, Lda. may occasionally change this statement and its Privacy Policy in order to reflect the image of the company and customer feedback. We encourage our customers to periodically review our Privacy Policy in order to be updated on how Augustos Vinhos, Lda. protects your information.



CONTACTS

Augustos Vinhos, Lda. welcomes your comments regarding this Privacy Policy. If you believe that Augustos Vinhos, Lda. does not comply with this statement, please contact us. We will try to evaluate your suggestion and answer you as soon as possible.


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